Answers, before you ask.

Atajoy (ATAJOY INC.) is a software company registered in Ontario, Canada. It makes two products: Atajoy Automation, which automates Instagram and Facebook Messenger conversations, and Atajoy.shop, an e-commerce platform for merchants in Türkiye.

Yes. Both are run by ATAJOY INC. atajoy.com is the company’s home and the home of Atajoy Automation; atajoy.shop is the website of the e-commerce product. The same team builds both.

If you sell through conversations on Instagram or Messenger and want replies, lead capture and follow-ups to run on their own, start with Atajoy Automation. If you need an online store in Türkiye — product pages, payments, shipping — start with Atajoy.shop. Many sellers use both.

No. Each product has its own account, its own plans and its own billing, so you only pay for what you use. Both have a free plan.

Atajoy Automation works with professional Instagram and Facebook accounts anywhere, in English, Spanish, Turkish and Arabic. Atajoy.shop is live in Türkiye, with Turkish, Arabic and English interfaces; pricing for the Gulf markets has not been announced yet.

Yes. Atajoy is an official Meta Business Partner, and Atajoy Automation runs only on Meta’s approved APIs, with the permissions each feature needs. No password sharing, no unofficial workarounds.

Not at all! Atajoy is an official Meta (Facebook & Instagram) partner. All our automations work exactly according to official Instagram rules and Rate Limits.

Most of our users launch their first campaign in less than 20 minutes. Simply connect your page (in 2 clicks), select a ready-made flow, insert your texts and keywords, and start. No coding required!

Yes, WhatsApp automation requires the official Business API, and we handle the entire process of getting the green tick and approval for you from start to finish. However, for Instagram and Facebook, no approval is needed, and you connect instantly.

Our AI engine is specifically optimized for more than 50 languages including colloquial expressions, and even common spelling mistakes. The bot understands the exact intent of the user and responds to them in a completely natural and human tone.

Yes. Our 'Starter' plan is free forever (up to 100 contacts or 1000 DMs). Professional plans also feature a 14-day fully free trial with access to all features (no credit card required).

Instagram (comments, DMs, story replies, mentions, reels and live) and Facebook Messenger are live. WhatsApp Business and the AI engine are rolling out next — your existing flows will work with them.

A professional Instagram account (Business or Creator). You connect it through Meta's official login in a couple of clicks — no password is ever shared with Atajoy.

No. Automations are built in a visual flow builder with keyword triggers, menus, forms and follow-ups. Most users publish their first campaign in under 20 minutes.

Yes. Growth includes up to 3 user accounts and 3 channels. Pro includes 5 channels, and you can add more user accounts for $10 each.

Yes. Any flow can hand a conversation to a human operator — for example when a customer asks something custom or is ready to buy.

Yes. The Starter plan is free forever and includes up to 100 active contacts or 1,000 DMs per month on one channel — no credit card required.

An active contact is a person who interacts with your automations during the current monthly billing cycle. Each person is counted only once per month, no matter how many messages they send.

On the free plan, automations pause until your monthly cycle resets — you are never charged overages. On Growth, you can switch to Pro for just $5 more to unlock unlimited contacts and DMs.

Pro is $20 per month for unlimited contacts and DMs with one user account included. Each additional user account is $10 per month.

Yes. Start on Starter and move to Growth or Pro whenever your audience grows — your flows, triggers and contacts stay exactly where they are.

Never. You connect through secure OAuth — the same standard Meta uses for all trusted partners. We don't ask for, see or store your password.

Atajoy works only through official Meta APIs and paces messages with smart rate limiting, so even viral posts stay within platform rules.

Only what your automations need: account and page IDs plus the comments and messages delivered by Meta's APIs. Data is used solely to run your automations and is never sold or shared.

Email [email protected] and we will delete your data. Full details are in our Privacy Policy.

Atajoy.shop is Atajoy’s e-commerce platform for merchants in Türkiye: an online store that is free for life, with virtual POS payments, shipping labels, marketplace integrations and Instagram tools on Pro. It lives at atajoy.shop.

The Free plan has no setup or monthly fee; commission is 0% for six months, then 1%. Pro is ₺1,650 a month or ₺16,500 a year plus KDV, with 0% commission. Business is announced but not yet on sale.

From Atajoy.shop’s own support desk: the support page on atajoy.shop, [email protected] or +90 553 629 32 25. Tickets are answered at any hour.

The Atajoy Partner Program is a high-reward system built for creators, educators, agencies, and digital marketers who want to monetize their audience by promoting effective chat marketing tools. We believe in transparency and fairness, which is why our program is free to join with no approval wait times.

We reward your growth with an industry-leading tiered structure. Tier 1 (1–20 referrals): 33% recurring commission. Tier 2 (21–100 referrals): 43% recurring commission. Tier 3 (100+ referrals): 50% recurring commission.

While most competitors make you grind through 200 referrals to hit their maximum commission bracket, you reach our industry-peak of 50% with just 100 referrals. Combined with our high-conversion plans and 'done-for-you' marketing assets, you maximize your ROI with less effort.

A successful referral is a user who signs up through your link and upgrades to a paid Atajoy plan. We provide full transparency through our partner dashboard, where you can track: real-time clicks, active trials, monthly recurring revenue (MRR), and your complete payout history.

Your revenue potential scales as your referrals do. We track the lifetime value of your referred users; if a user moves to a higher pricing tier within their first year, your commission increases proportionately.